Privacy Policy

Last Updated: 1st April 2025

At Trekking With Sarita (“we”, “our”, “us”), your privacy is important to us.
This Privacy Policy explains how we collect, use, and protect the personal information of visitors who use our website, https://trekkingwithsarita.com (“the Site”).
By accessing or using the Site, you agree to the practices described in this Policy.
We are committed to transparency, safety, and protecting your personal data.

Information We Collect

We collect information in the following ways:

1. Information You Provide Directly

When you submit forms or contact us, we may collect:
  • Full name
  • Email address
  • Phone or WhatsApp number
  • Country or region
  • Preferred trek or enquiry details
  • Any additional information you choose to share
This information helps us respond to your messages and assist you in planning your trip.

2. Information From Booking Partners

If you reach us through referral platforms or trusted trekking partners, we may receive:
  • Your name
  • Contact details
  • Trek or booking preferences
This ensures smooth coordination and accurate communication.

3. Information Collected Automatically

When you browse the Site, we automatically collect non-personal technical data such as:
  • Device type and operating system
  • Browser type and version
  • IP address
  • Pages visited and time spent
  • Referring websites
  • Interaction patterns and click behavior
This helps us improve website performance and content quality.

4. Use of Cookies

We use cookies to:
  • Improve user experience
  • Maintain your preferences (e.g., dark/light mode)
  • Analyze site traffic and performance
You may disable cookies in your browser settings. Some features may not function correctly without them.

How We Use Your Information

We use the information we collect to:
  • Respond to your enquiries and provide trek details
  • Recommend suitable routes, packages, or experiences
  • Arrange bookings with guides, porters, and local partners
  • Improve our website’s design, content, and user experience
  • Send important updates related to trips (if applicable)
  • Ensure safety, security, and legal compliance
We never sell or rent your personal information.

How We Share Your Information

We only share your information when necessary and with trusted parties:

1. With Your Permission

For example, when you ask us to coordinate with a guide, hotel, or transport provider.

2. For Trek & Trip Arrangements

To organize your trek, we may share relevant information with:
  • Trekking guides and porters
  • Local lodges and accommodation providers
  • Transportation services
  • Permitting or regulatory offices (if required)
Only the details needed for service delivery are shared.

3. Legal & Safety Requirements

We may disclose information if required to:
  • Comply with laws, authorities, or local regulations
  • Assist during emergencies
  • Protect the safety and rights of you, other trekkers, or our team

4. Service Providers

We may share anonymous website analytics with tools like Google Analytics to improve performance.
We do not share personal information for advertising purposes.

Your Rights & Choices

You have full control over your personal data. You may:
  • Request access to the data we hold
  • Request updates or corrections
  • Request deletion of your personal information
  • Opt-out of non-essential emails
  • Disable cookies at any time
To make a request, contact us using the details below.

Data Retention

We keep your personal information only as long as necessary to:
  • Respond to your enquiry
  • Arrange or complete your trek
  • Maintain legal or safety records
After this, your information is securely deleted.

Security Measures

We take reasonable steps to safeguard your information, including:
  • Secure communication practices
  • Limited access to personal data
  • Safe storage and protection procedures
While we follow best practices, no method of online transmission is 100% secure.

Contact Us

If you have questions about this Privacy Policy or wish to request data access, please contact:
Trekking With Sarita
Email: trekkingwithsarita@gmail.com
WhatsApp: +977 9812345678
Location: Pokhara, Nepal
We are always happy to assist you.

Updates to This Policy

We may update this Privacy Policy as needed to reflect changes in services or regulations.
When we make changes, the “Last Updated” date will be revised.
Please review this page from time to time to stay informed.